WE ARE LOCATED
IN RICHMOND HILL, ONTARIO

16 Sims Crescent, Unit 3
Richmond Hill, ON L4B 2P1

FEED YOUR CURIOSITY

FREQUENTLY ASKED QUESTIONS

It’s always best to place an order through our site. You can review different shipping options/rates live. If you don’t have access to a computer or have difficulty placing an order, feel free to contact us 1-866-775-1919. Our operating hours are from 11am to 5pm.

This option is only available for Ontario residents. You may pick up your item(s) from our location in Richmond Hill, Ontario. When placing your order online, click on “Store Pickup” option in shipping section at checkout. Our operating hours are from 11am to 5pm Monday to Friday. Some orders may need 24 to 48 hours to be processed. Please call 1-866-775-1919 to confirm order availability for pick up.

Not through this site. US residents can order from abctraps.com

Once your package is shipped, you will receive an email with tracking information.

Track all your packages through Canada Post

Not all products are eligible for refund. Please read our return policy and fill out the “return form“. If your item is eligible for return, our staff will email you a RGA#. For more information click here.

Yes. We work hard to keep our inventory stocked at all times but in case an item is out of stock, check back later or call our customer service 1-866-775-1919 for updates.

WE ARE HERE TO SERVE YOU

CONTACT US FOR ANY QUESTIONS